ari69 is committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy explains our practices in plain, professional English so you always know exactly where you stand.
ari69 operates an internationally licensed online betting platform serving players primarily based in Indonesia. As part of delivering our services — which include football sportsbook, live casino, slot games, and togel (Indonesia's traditional numbers lottery) — we necessarily collect and process certain personal data about our Members.
We treat the protection of that data as a core operational responsibility, not a box-ticking exercise. Our data practices are designed to meet the standards expected by internationally licensed gaming operators, and we apply technical and organisational controls commensurate with the sensitivity of the information we handle. This policy is written to give you a complete, honest account of those practices in clear, readable language.
Where this policy refers to "we", "us", or "our", it refers to the ari69 platform and its operating entity. Where it refers to "you", "your", or "Member", it refers to any individual who has registered an account on, or otherwise interacts with, the ari69 platform.
The following terms are used throughout this Privacy Policy with the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably identify a living individual, including name, email address, phone number, payment details, and device identifiers. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transfer, and deletion. |
| "Controller" | ari69, as the entity that determines the purposes and means of processing your personal data. |
| "Processor" | A third-party service provider that processes personal data on ari69's behalf under a data processing agreement. |
| "KYC Data" | Identity verification documents and associated information collected for Know Your Customer compliance purposes. |
| "Platform" | The ari69 website at https://ari69.vip and all associated services, APIs, mobile-optimised interfaces, and support channels. |
| "Sensitive Data" | A subset of personal data that warrants heightened protection, including financial account details, government-issued identity document numbers, and any data revealing health or vulnerability status relevant to responsible gaming. |
ari69 collects only the personal data necessary to deliver, secure, and improve our services. The categories of data we collect are described in the table below:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, KTP (National Identity Card) number or passport number, photograph (from KYC submission). |
| Contact Data | Indonesian mobile phone number, email address, city of residence (e.g., Jakarta, Surabaya, Bandung, Medan, Bali). |
| Account Data | Username, encrypted password, account creation date, account status, Member tier, self-exclusion or limit settings. |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP), e-wallet account identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal history, transaction reference numbers — all denominated in IDR. |
| Betting & Gaming Data | Bet history, game session logs, wager amounts, odds accepted, win/loss records, togel ticket purchases, live casino session durations. |
| Technical Data | IP address, device type and model, operating system, browser type and version, time zone (defaulting to WIB, UTC+7), session tokens, login timestamps. |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, and any documents or screenshots you voluntarily submit to our support team. |
| Marketing Data | Your communication preferences, promotional opt-in/opt-out status, bonus eligibility flags, and campaign attribution data (e.g., referral source). |
| Responsible Gaming Data | Deposit limit settings, session reminder preferences, cool-off period activations, self-exclusion requests, and any vulnerability flags raised during account review. |
4.1 Directly From You. The majority of personal data we hold is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or adjust your responsible gaming settings. You are always aware of and in control of data you submit directly.
4.2 Automatically During Platform Use. Certain technical data is collected automatically when you visit or interact with the Platform. This includes your IP address, device fingerprint, session duration, pages visited, and in-game behaviour. This data is collected via server logs, session tokens, and first-party cookies (see Section 10 for full cookie details).
4.3 From Third-Party Processors. Where permitted and necessary, ari69 may receive data from trusted third-party processors including:
4.4 From Publicly Available Sources. In limited circumstances — primarily for AML compliance and fraud prevention — ari69 may supplement your profile with data from publicly available sources, such as publicly accessible court records or sanctions screening databases.
ari69 processes your personal data only for defined, legitimate purposes. The table below maps each processing purpose to the data categories it involves:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact, Account |
| KYC and age verification (21+ compliance) | Identity, KYC documents |
| Processing deposits and withdrawals in IDR | Financial, Identity |
| Delivering betting, casino, slot, and togel services | Account, Betting & Gaming, Technical |
| Fraud prevention and AML compliance | Identity, Financial, Technical, Betting & Gaming |
| Responsible gaming monitoring and intervention | Betting & Gaming, Responsible Gaming, Account |
| Customer support and dispute resolution | Communications, Identity, Betting & Gaming, Financial |
| Personalised promotions and bonus management | Marketing, Account, Betting & Gaming |
| Platform security, abuse prevention, and access logging | Technical, Account |
| Regulatory reporting and legal compliance | Identity, Financial, Betting & Gaming |
| Platform analytics and service improvement | Technical (aggregated, anonymised where possible) |
ari69 does not use your personal data for automated decision-making that produces significant legal effects without human review, except in the specific case of real-time fraud and AML screening where automated flags are always subject to manual review before any account action is taken.
ari69 relies on one or more of the following legal bases for each category of processing:
7.1 Processors Acting on Our Behalf. ari69 shares personal data with carefully selected third-party processors who act solely under our documented instructions. All processors are bound by data processing agreements that impose security, confidentiality, and purpose-limitation obligations at least as stringent as those in this policy. Current processor categories include:
7.2 Game Content Providers. When you play games supplied by third-party studios — including Evolution Gaming, Pragmatic Play, Spribe, Pocket Games Soft, NetEnt, and Microgaming — a session token and anonymised player identifier are shared with the relevant provider solely to facilitate game delivery and resolve technical disputes. Your full name, contact details, and financial data are never shared with game studios.
7.3 Regulatory and Law Enforcement Disclosure. ari69 may disclose personal data to regulatory authorities, law enforcement agencies, or courts when required to do so by applicable law, court order, or the conditions of our operating licence. We will notify you of such disclosure where we are legally permitted to do so.
7.4 No Sale of Data. ari69 does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. This is an absolute commitment — your data is not a commercial product.
7.5 Business Transfers. In the event of a merger, acquisition, or sale of all or part of ari69's business operations, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and your rights under this policy will be maintained.
8.1 General Principle. ari69 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and our regulatory obligations. When data is no longer needed, it is securely deleted or anonymised.
8.2 Retention Periods. The following minimum retention periods apply:
8.3 Deletion Requests. Where you request deletion of your personal data and no legal retention obligation prevents it, ari69 will action deletion requests within 30 days. Note that deletion of account and KYC data cannot be completed until the mandatory post-closure retention period has elapsed.
ari69 applies a multi-layered security framework to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our key technical and organisational controls include:
Data Breach Response. In the event of a personal data breach that poses a risk to Member rights, ari69 will notify affected Members and relevant regulatory authorities within the timeframes required by our obligations — and in any case within 72 hours of becoming aware of a confirmed breach where technically and legally feasible.
10.1 What Are Cookies. Cookies are small text files placed on your device by a website to store information about your session or preferences. ari69 uses first-party cookies only — we do not use third-party advertising cookies or cross-site tracking technologies.
10.2 Categories of Cookies We Use.
| Cookie Type | Required? | Purpose |
|---|---|---|
| Essential / Functional | Yes | Session authentication, CSRF protection, load balancing, language and currency preference storage. Cannot be disabled without breaking core platform functionality. |
| Analytics | Optional | Aggregated, anonymised usage statistics used to understand how Members navigate the platform and identify areas for improvement. No personal identifiers are included in analytics reports. |
| Performance | Optional | Page load timing, error logging, and content delivery optimisation. Data is processed in aggregate and not linked to individual Member profiles. |
| Marketing / Attribution | Optional (consent) | First-party referral tracking to attribute account registrations to specific promotional campaigns. Used only with your explicit consent. |
10.3 Managing Cookies. You may control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies entirely. Note that disabling essential cookies will prevent you from logging in and using core platform features. ari69 does not respond to "Do Not Track" browser signals as there is no universally accepted standard for their interpretation.
As a Member of ari69, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all verified requests within 30 days.
ari69 will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing a rights request to prevent unauthorised disclosure of your data to third parties.
12.1 Strict 21+ Policy. ari69 is an adults-only platform strictly limited to individuals aged 21 years and above. We do not knowingly collect, process, or store personal data from anyone under the age of 21. This restriction is enforced through our mandatory KYC verification process, which requires submission of a valid government-issued identity document before withdrawal privileges are granted.
12.2 Discovery of Minor's Data. If ari69 discovers or has reasonable grounds to suspect that personal data belonging to an individual under 21 has been collected — whether through misrepresentation during registration or any other means — we will immediately suspend the associated account, delete all personal data relating to that individual (subject only to any mandatory legal reporting obligation), and return any deposited funds via the original payment method after deducting any winnings generated during the period of access.
12.3 Parental and Guardian Notification. Parents or legal guardians who believe their child has registered on the ari69 platform should contact support immediately at [email protected]. ari69 will treat all such notifications with the highest priority and act within 24 hours of a verified report.
The ari69 Platform does not contain links to external third-party websites. However, certain game content is delivered by third-party providers (Evolution Gaming, Pragmatic Play, Spribe, Pocket Games Soft, NetEnt, Microgaming, and others). When you play a game delivered by a third-party studio, a secure API connection is established between the ari69 platform and that provider's game server.
These game providers operate under their own privacy practices as part of their licensing obligations. ari69 ensures through contractual data processing agreements that these providers may only process the minimum data necessary to deliver game functionality and maintain session integrity — they are not permitted to use your data for their own marketing or profiling purposes.
Payment service providers (banking infrastructure for BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and e-wallet operators OVO, DANA, GoPay, ShopeePay, LinkAja) process transaction data under their own published privacy terms as regulated financial entities in Indonesia. ari69 is not responsible for those providers' independent data practices once data leaves our systems as part of a payment instruction.
14.1 Cross-Border Processing. As an internationally licensed operator, ari69 may process or store certain categories of personal data on servers or through processors located outside Indonesia. In all cases, we ensure that an adequate level of data protection is maintained through one or more of the following mechanisms:
14.2 Your Rights on Transfer. Regardless of where your personal data is processed geographically, your rights under this Privacy Policy remain fully in effect. The safeguards described in Section 9 apply to all personal data in our control, wherever it is stored or processed.
15.1 Right to Update. ari69 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform functionality. The date of the most recent revision is displayed at the top of this page.
15.2 Notification of Material Changes. Where a change is material — meaning it meaningfully alters how we collect, use, or share your personal data — we will notify registered Members via email at least 7 days before the change takes effect. Continued use of the Platform following the effective date of a revision constitutes acceptance of the updated policy.
15.3 Version Archive. Prior versions of this Privacy Policy are available upon written request submitted to [email protected]. Please include "Privacy Policy Version Request" in your subject line.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how ari69 handles your personal data, please contact us through the following channels:
Formal Complaints. If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority or the dispute resolution body associated with our international operating licence. Details of the applicable authority will be provided in our response to your initial complaint.
Beyond the legal text, here is what our privacy commitment looks like in day-to-day platform operations.
Every byte of data transmitted between your device and the ari69 platform is protected by industry-standard 256-bit SSL/TLS encryption. Your login credentials, financial data, and personal information travel exclusively over secure HTTPS connections — plain HTTP access is blocked at the infrastructure level.
Personal data stored in ari69's databases is encrypted at rest using AES-256 encryption. Financial identifiers such as bank account numbers for BCA, BRI, BNI, Mandiri, CIMB Niaga, and OCBC NISP, along with e-wallet IDs for OVO, DANA, GoPay, ShopeePay, and LinkAja, are further tokenised so that raw credentials never reside in operational systems.
ari69 staff can only access Member personal data that is directly relevant to their specific job function. All data access is logged and audited continuously. Administrative access to systems holding Member data requires two-factor authentication, and access rights are reviewed on a quarterly basis.
ari69 has a firm, unconditional commitment: we will never sell, rent, or trade your personal data to any third party for their commercial purposes. Your information is used solely to operate and improve the ari69 platform and to meet our regulatory obligations. It is not a commodity.
In the unlikely event of a confirmed personal data breach that poses a risk to Member rights, ari69 is committed to notifying affected Members and relevant regulatory authorities within 72 hours of confirmation. Our incident response plan is tested regularly and maintained by a dedicated security operations function.
You remain in control of your data at every stage. Update your contact details, manage marketing preferences, request a full data export, or initiate an account closure directly through your ari69 account dashboard or by contacting our 24/7 support team. Rights requests are processed within 30 days, no questions asked.
Now that you understand how ari69 protects your privacy and personal data, explore everything the platform has to offer — from football sportsbook and live casino tables to slot games and togel. All transactions in IDR, all services backed by our security-first commitment.